Shipping Policy
Shipping Policy – Lunava
Last Updated: 2026-02-18
At Lunava, we aim to provide fast and reliable shipping for all orders. This Shipping Policy explains the details of our shipping process, timelines, and responsibilities.
1. Processing Time
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Orders are processed within 2–5 business days after payment confirmation.
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Processing time may vary during peak seasons.
2. Shipping Methods
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Standard shipping is available across Canada.
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Estimated delivery times are provided at checkout and may vary by region.
3. Shipping Costs
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Shipping fees are calculated at checkout based on the destination and order size.
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Promotional offers may include free shipping, subject to terms and conditions.
4. Tracking
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Once your order is shipped, a tracking number will be provided via email.
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You can track your order on the carrier’s website.
5. Lost or Delayed Shipments
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Lunava is not responsible for delays caused by carriers, customs, or natural events.
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If your package is lost or significantly delayed, contact us at (Email) or (TEL).
6. International Shipping
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Currently, Lunava ships only within Canada.
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International shipping may be added in the future; terms will be provided if available.
7. Contact
For any questions about shipping, contact:
We typically respond within 24 hours.