Terms of Service

Terms of Service – Lunava

Last Updated: 2026-02-18

These Terms of Service (“Terms”) govern your use of the Lunava website, products, and services. By accessing or using our site, you agree to comply with these Terms. Please read them carefully.

1. General

  • Lunava provides products for sleep hygiene, including sprays, pillow essences, and related items.

  • We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website.

2. Eligibility

  • You must be at least 18 years old to purchase from Lunava.

  • By placing an order, you represent and warrant that you have the legal capacity to enter into these Terms.

3. Account

  • To place orders, you may need to create an account.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities conducted under your account.

4. Orders and Payment

  • All orders are subject to acceptance and availability.

  • Payment must be completed using valid payment methods.

  • Prices are subject to change without notice. Taxes and applicable shipping fees may apply.

5. Shipping

  • Estimated shipping times are provided at checkout but are not guaranteed.

  • Lunava is not responsible for delays caused by carriers, customs, or other third parties.

6. Returns and Refunds

  • Refer to our Refund & Return Policy for details.

  • By placing an order, you agree to the terms outlined in that policy.

7. Intellectual Property

  • All content on the Lunava website, including text, images, logos, and product designs, is owned by Lunava or its licensors.

  • No content may be reproduced, distributed, or used without written permission.

8. Limitation of Liability

  • Lunava is not liable for indirect, incidental, or consequential damages arising from your use of our site or products.

  • Our maximum liability for any claim related to products purchased is limited to the purchase price of the product.

9. Governing Law

  • These Terms are governed by the laws of Canada.

  • Any disputes will be resolved in accordance with Canadian law and jurisdiction.

10. Contact Information

For questions about these Terms, contact us at:

📧 support@lunavasleep.com

We typically respond within 24 hours.